Sustainability

We place sustainability at the center, aspiring to be an efficient and profitable business, in balance with society and care for the ecosystem.

We are part of Ultramar, with a history of more than 70 years and operations in 17 countries across the Americas. We base our sustainability strategy on four common pillars that respond to a triple-impact management model: economic, social and environmental. These pillars challenge us to keep evolving:

COMMITMENT TO CLIENTS

We are committed to building long-term relationships with our clients, based on trust, agility, and timely, flexible service that responds to their needs. To address an increasingly dynamic environment, we promote innovative and sustainable processes and services that allow us to anticipate, adapt, and deliver a service that combines excellence, responsibility, and a vision for the future. We accompany each client closely, acting as an ally in their main strategic challenges. With the goal of consolidating solid and lasting bonds, we deliver a service that combines quality and responsibility, in line with our purpose.

SOCIAL DEVELOPMENT

Our growth seeks to go hand in hand with the prosperity of our surroundings, contributing to economic dynamism and the wellbeing of the communities where we operate. This commitment is based on an understanding of local realities, dialogue, and ongoing engagement with our stakeholders. We create partnerships that strengthen people’s conditions and capabilities to access the labor market, promoting employability and supplier development. We seek to respond to community needs by developing social investment projects that generate long-term value and contribute to improving people’s quality of life.

BUSINESS MANAGEMENT AND OPERATIONAL EXCELLENCE

We base our operation on responsible management, built on a conservative foundation that provides us with financial strength. We have a control environment that combines the efficient use of resources and assets, rigorous risk management, and tools that allow us to anticipate and manage critical business variables. We promote ongoing measurement across economic, social, and environmental dimensions, ensuring transparency and encouraging continuous improvement. This foundation allows us to sustain an efficient and profitable operation, and to project ourselves into the future. We operate under an approach of operational excellence, prioritizing safety culture as an essential value, protecting people and the environment, with asset management that meets high standards. We move forward with responsible environmental management, which contributes to mitigating our socio-environmental impacts and reducing our carbon footprint, thus reaffirming our commitment to sustainable development.

PEOPLE AND ORGANIZATIONAL CULTURE

People and our organizational culture have, over time, been the hallmark that sets us apart. We build committed, high-performing teams, with leaders who lead by example in line with our values and a way of acting based on consistency. We promote a diverse, equitable, and inclusive environment, convinced that different perspectives strengthen our identity and our ability to face business challenges. We do so in an environment where care for people, wellbeing, and a positive workplace climate are essential pillars of our culture. We foster the development and recognition of talent based on effort, capabilities, and commitment, valuing merit as the key to growth within the organization. Ethics and compliance are commitments that sustain environments of trust. On this basis, we promote ongoing dialogue and solid labor relationships.

Our Integrated Safety, Health and Environment Policy

AMS's integrated safety, health and environmental policy is the commitment of all of us who are part of the company. This policy extends to all our customers, subcontractors and visitors.

BUILDING AND MAINTAINING A SAFE WORKPLACE

Working with safe conduct and conditions. Committing our actions based on a solid preventive culture.

WE PROTECT OUR OWN LIFE AND THE LIVES OF THE PEOPLE AROUND US

Promoting self-care and disease prevention. Using the appropriate personal protective equipment. Not being under the influence of alcohol and/or drugs at work.

WE TAKE CARE OF OUR ENVIRONMENT

Preventing environmental pollution. Minimizing environmental impact. Responsibly managing the use of natural resources.

WE ARE RESPONSIBLE

Complying with national and international regulations, as well as international standards. Opposing illegal acts.

WE IMPROVE OUR PROCESSES

Actively participating in the safety, health and environmental management system to improve our processes and make them safer and more sustainable.

Ethics | Complaints Channel and Code of Conduct

We are firmly committed to the highest standards of business ethics, integrity and compliance.

Our Code of Conduct provides a principled guide for the day-to-day operation of business in accordance with our values. It is the cornerstone of the Compliance program, compiling and expressing the values, principles and ethical standards that govern the behavior of AMS individuals and companies.

Commitment to this code is empowering and accountable, and implies that we act responsibly and seriously in the event of evidence of inappropriate practices or conduct.

We make available to all our employees, customers, suppliers and other third parties, a channel for complaints, which may be made anonymously or personally.
To ensure the security, reliability and confidentiality of this instrument, the channel is managed by an independent company.

Whistleblower Channel

Code of Conduct